Caroline Lamb, Director General for Health and Social Care and Chief Executive of NHS Scotland, visited Hunter Health Centre in East Kilbride, alongside Katharina Kasper, Chair of NHS Lanarkshire, to hear first‑hand how local services are continuing to develop around the needs of communities.
Caroline was joined by Louise Long, Chief Executive of NHS Lanarkshire, Donald Reid, Member of the South Lanarkshire Integration Joint Board, and senior clinical and operational colleagues, and spent time listening to teams about what is working well locally and where further improvement is being shaped.
The visit, hosted by Professor Soumen Sengupta, Chief Officer of South Lanarkshire University Health and Social Care Partnership, focused on how community health and primary care services are continuing to develop to ensure people receive the right care, in the right place, at the right time, with an emphasis on quality, value and concentrating effort on care that matters most to people.
Caroline said: “It was a pleasure to visit Hunter Health Centre and hear how teams are working together to improve access to care in practical and innovative ways. Hearing directly from staff on the ground about what matters most in their communities is essential to shaping improvement across Scotland.”
Louise added: “We were delighted to welcome Caroline and to showcase how our teams are working to improve access for patients. Spending time with staff at Hunter Health Centre highlighted the care, professionalism and commitment that colleagues bring every day. Listening directly to their experiences helps keep quality and sustainability at the heart of how services continue to develop.”
The visit provided an opportunity to share learning from work under way in South Lanarkshire and to consider how local experience can inform wider improvement activity across NHS Scotland.
