Teams within the vaccination service have received their iMatter questionnaires and are being asked to complete them by Monday 8 July.
The iMatter continuous improvement model has been designed with the input of staff throughout NHS Scotland to help individuals, teams and health boards understand and improve staff experience – the extent to which employees feel motivated, supported and cared for at work. It helps line managers understand what it is like for their staff as an individual at work, in their teams and in NHS Lanarkshire. iMatter puts the focus at team level – each one has their own iMatter team report.
Staff can take just 10 minutes out of their day to fill in their questionnaire, completed anonymously. The completed questionnaires will then be processed by an external company making it totally confidential.
Completing the questionnaire – online, on paper or by SMS (test message) – allows staff the chance to give feedback on, and be involved in, influencing change and improvement in their workplace.
Evidence shows that the better the experience of staff at work, the better the experience of patients and their families.
Please take the time to fill in the iMatter questionnaire by Monday 8 July. If you are in one of these teams and have not received your questionnaire, please speak to your line manager.
For further information, including details of your local iMatter champion, please visit the dedicated iMatter page on FirstPort at: http://firstport2/staff-support/learning-organisational-development/imatter/default.aspx
