Teams within the North and South Lanarkshire health and social care partnerships and the vaccination programme have received their iMatter questionnaires and are being asked to complete them by 4 July.
The purpose of using the iMatter staff experience tool is to help individuals, teams, directorates, health and social care partnerships and health boards understand, celebrate and work together to improve staff experience. Evidence shows that the better the experience of staff at work, the better the experience of patients and their families.
iMatter is designed to help line managers understand what it is like for their staff as an individual at work, in their teams and across their organisation.
Ross McGuffie, chief officer, Health and Social Care North Lanarkshire, said: “We recognise the sustained pressures our staff have faced over the last two years and the importance of supporting staff wellbeing, given the unprecedented demands across all health and social care services. I would encourage all staff to take the time to complete their iMatter questionnaire to ensure that everyone has their voice heard.”
Soumen Sengupta, chief officer, South Lanarkshire Health and Social Care Partnership, said: “By completing the iMatter questionnaire, our staff will be sharing valuable insights and information about what it’s like for them at work as an individual and as part of a team. This will then ensure that we – as managers and leaders – are better able to address what matters to our staff and colleagues, so that they feel motivated, supported and cared for at work.”
Lynsey Sutherland, interim general manager, vaccination programme, said: “Our staff have delivered incredibly well over recent months and we do not take that for granted. I would encourage all teams to take the time to complete their iMatter questionnaire – so we can share areas of best practice and help in areas where more support may be required.”
Staff can take just 10 minutes out of their day to fill in their questionnaire, completed anonymously. The completed questionnaires will then be processed by an external company making it totally confidential.
Completing the questionnaire – online, on paper or by SMS (test message) – allows staff the chance to give feedback on, and be involved in, influencing change and improvement in their workplace.
Please take the time to fill in the iMatter questionnaire by 4 July. If you are in one of the teams above and have not received your questionnaire, please speak to your line manager.
Want to know more about iMatter?
- Contact Sharon Simpson, local iMatter champion (North HSCP), at Sharon.Simpson@lanarkshire.scot.nhs.uk;
- Contact Jacqueline Cringles, local iMatter champion (South HSCP), at Jacqueline.Cringles@lanarkshire.scot.nhs.uk;
- Visit FirstPort at: http://firstport2/resources/programmes-projects/imatter/default.aspx
- Visit the national iMatter website at: https://www.imatter.scot/
- Visit the national staff governance website for NHS Scotland at: https://www.staffgovernance.scot.nhs.uk/monitoring-employee-experience/imatter/
