The next stage of Operation FLOW’s improvement journey is well underway as the three acute hospitals aim to continue maintaining good flow.
We are running articles this week with some of the positive reflections experienced at each of the acute sites as well as across the health and social care partnerships.
Here we look at some of the positive reflections from University Hospital Hairmyres.
CJ Graham, deputy director of hospital services at University Hospital Hairmyres said:
“The firebreak was great for relationship building. The support from our partnership colleagues has proven invaluable in achieving better outcomes for patients. The firebreak highlighted the demands on the ward staff and the difference of having support to facilitate discharge can make.
“The staff feel supported and this in turn has created immediate benefits and a safer environment for patients and staff. The focus now is on the next stage of this improvement journey and maintaining good flow.”
Lise Axford, chief of nursing services at University Hospital Hairmyres added:
“The firebreak saw positive partnership engagement, working closely with senior nurses in the community to facilitate complex discharges and end of life care pathways. There was also positive engagement with allied health professions, promoting patient-centre goals for every patient and understanding realistic needs analysis.
“The teamwork was also evident through greater information sharing and integrated social work liaison.
“We really benefited from the release of senior nursing time to support with decision making and, by having meetings stood down, this protection of time allowed actions to be prioritised.
“We have been developing criteria to understand acute needs and realistic discharge goals. There is still a lot of work to be done including the need to develop realistic medicine further.”
Read reflections from University Hospital Wishaw here.
