The next stage of Operation FLOW’s improvement journey is well underway as the three acute hospitals aim to continue maintaining good flow.
We are running articles this week with some of the positive reflections experienced at each of the acute sites as well as across the health and social care partnerships.
Here we look at some of the positive reflections from University Hospital Monklands.
Marion Devers, University Hospital Monklands chief of medical services said:
“We saw great team working across all disciplines and a real buzz around the site following the firebreak and we don’t want to lose that. A lot of work went in to put structures and robust processes in place to support the wider multi-disciplinary team.
“The feedback from wards is how much better and safer it feels. This has given the staff a real boost, knowing they are being supported. We want to keep that going.
“There was a real focus and collaborative working to get patients where they needed to be.”
Read reflections from University Hospital Wishaw here and University Hospital Hairmyres here.
