Staff are being reminded of the support that is available to them in preventing and managing acts of violence and aggression (PaMoVA) at work.
PaMOVA training is available to all staff across NHS Lanarkshire. It is designed to complement the knowledge and people skills our staff have and build upon their experience in their job role.
The training includes a focus on the importance of developing a positive and supportive relationship with patients and visitors as well as supporting staff to safely deal with situations. This may include how to react in certain situations or when to remove themselves or others to a place of safety and how to positively intervene to avoid or reduce harm to the patient or others.
The first stage of the training is an eLearning LearnPro module, which is required to be completed by all staff. For staff without access to LearnPro, a half day face-to-face training session can be arranged.
Gordon Gray, Head of Health and Safety, said: “Incidents of violence and aggression are not an acceptable part of anyone’s job, although we know that it affects a number of staff and patients.
“Our training is designed to reduce as well as manage incidences of abuse towards staff if they occur through a variety of de-escalation techniques and intervention strategies.
“The training courses are provided as part of NHS Lanarkshire’s commitment to maximising the personal safety of all staff and support patient safety.
“Following the completion of the e-learning module, staff can request to participate in module two and/or three if required as part of their job role. Participation in these modules is based upon a risk assessment approach. Full details of the risk assessment can be found in the PaMOVA policy, which also outlines how to debrief and support staff following an incident of aggression or abuse.
“The majority of staff who have completed modules two and three to date have been from the mental health and learning disability service, with some staff from acute and health and social care partnerships also attending.
“During 2020/21 we had 6,515 members of staff taking part in our courses and we have had positive feedback from those who attended.
“I would encourage everyone to access and participate in the PaMOVA training that is suitable for their job role.”
You can access learnPro from any computer using the following link http://nhs.learnprouk.com
To book a space on module two or three, please visit the PaMoVA FirstPort page.
If you would like further support on what level of training is suitable for you, please e-mail Andrew.Campbell@lanarkshire.scot.nhs.uk or Steven.Wheeler@lanarkshire.scot.nhs.uk.
Full details of all health and wellbeing support available to health and social care staff is available at the following link: https://www.nhslanarkshire.scot.nhs.uk/your-health-matters/
Access to training and support for Local Authority employees is also available:
- North Lanarkshire Council employees should visit MyNL mynl.co.uk
- South Lanarkshire Council employees should visit: https://www.southlanarkshire.gov.uk/info/200254/employee_information
