A number of successes were spotlighted at the latest meeting of the Executive Flow Oversight Board (EFOB), who were given an overview of the work of the Flow Navigation Centre+Plus (FNC) based at Board Headquarters on the Kirklands Hospital site.
The key objective of EFOB is to oversee and connect the various strands of priority work across the health board and the partnerships, to bring performance improvement, enhanced patient safety and even greater staff wellbeing.
EFOB’s aim is to oversee and monitor the improvement work within NHS Lanarkshire and the two university health & social care partnerships.
The EFOB heard how the FNC+Plus is aiming to:
- Support people in our communities to access the right care pathway
- Engage with NHS 24 and our Scottish Ambulance Service colleagues to have access to senior clinical decision makers
- Improve access to primary care and community care services, linked to assessed need;
- Develop new interface pathways between primary and secondary care to support staff and patients to access investigations, care and treatment
- Expand H@H across Lanarkshire to cover an additional 5 cohorts of patients using “virtual wards” including remote monitoring of devices worn by patients while continuing to look at new options to support patients to be at treated at home;
- Design a model to join up FNC+Plus, GPs, emergency departments (EDs), Scottish Ambulance Service, “virtual beds” and our leading Hospital@Home service;
- Support people to have care and treatment delivered locally reducing the need to attend emergency departments;
- Reduce length of stay in hospitals by helping patients to get home, supported by H@H virtual ward.
Russell Coulthard, NHS Lanarkshire Director of Acute Services, said: “I was very pleased to be at the FNC+Plus EFOB meeting to hear from colleagues about the transformational approaches that the team are exploring and have already been actioned to ensure tangible improvements to patient flow.”
Trudi Marshall, Interface Director, gave a presentation to the EFOB on the plans for the FNC+Plus in the future and highlighted some of the achievements the team have already accomplished.
Trudi added: “I would like to say thank you to all the FNC+Plus team, it is inspiring how teams continue to innovate and work together to enhance the service we provide to our patients”.
