Teams within the acute directorate have received their iMatter questionnaires and are being asked to complete them by 20 June.
The iMatter continuous improvement model has been designed with the input of staff throughout NHS Scotland to help individuals, teams and health boards understand and improve staff experience – the extent to which employees feel motivated, supported and cared for at work.
iMatter puts the focus at team level – each one has their own iMatter team report.
Staff can take just 10 minutes out of their day to fill in their questionnaire, completed anonymously. The completed questionnaires will then be processed by an external company making it totally confidential.
Judith Park, director of acute services, said: “NHS Lanarkshire recognises the importance of effective employee engagement. Staff who feel engaged, involved and valued provide a strong workforce, which is essential to improve healthcare services.
“To understand the levels of satisfaction of our staff – particularly given the pressures they have been under over the last two years during the Covid pandemic – we can share the best of what we do and help areas where a bit more support may be required. This helps promote openness and transparency in our teams about staff experience at work and, over time, supports each team’s development. It recognises that there is already a lot that is good about our teams and our workplace, but we should always be looking to learn and improve.”
Completing the questionnaire – online, on paper or by SMS (test message) – allows staff the chance to give feedback on, and be involved in, influencing change and improvement in their workplace.
Evidence shows that the better the experience of staff at work, the better the experience of patients and their families.
iMatter is designed to help line managers understand what it is like for their staff as an individual at work, in their teams and in NHS Lanarkshire.
Please take the time to fill in the iMatter questionnaire by 20 June. If you are in the group above and have not received your questionnaire, please speak to your line manager.
Want to know more about iMatter?
Visit the iMatter page on FirstPort at:
http://firstport2/resources/programmes-projects/imatter/default.aspx
