The Health Promoting Health Service (HPHS) team has been announced as a finalist for the Staff Awards Ceremony 2024, recognised for their innovative approach to person-centred care and their commitment to reducing health inequalities. Aligned with the principles of Realistic Medicine, this dedicated team operates across acute hospital sites and the North Health and Social Care Partnership, delivering holistic support to patients, staff, and their families.
What sets the HPHS team apart is their focus on treating the whole person, not just their immediate health concerns. They work in close collaboration with clinical teams, third sector organisations, and voluntary services, creating a wide-reaching network of support that goes beyond traditional healthcare. Their efforts span from building pathways for safe and sustainable discharges to transforming hospital environments and embedding trauma-informed approaches, all of which contribute to improving the lives of patients and staff.
The team’s impact is felt across all areas of care. Through their partnership with the Scottish Ambulance Service, community partners, and acute site staff, the HPHS team ensures that patients receive thorough holistic needs assessments. For patients who remain at home, the Community Liaison Service in the North provides follow-up contact, while those admitted to hospital are met by the HPHS team to address social factors affecting their health. This coordinated approach ensures that the right interventions are in place, helping patients stay safe and well at home and reducing the likelihood of further hospital admissions.
In addition to their work with patients, the HPHS team plays a vital role in supporting the health and wellbeing of staff. By offering wraparound support, they help maintain a healthier and more resilient workforce, enhancing the overall workplace environment.
For their innovative thinking, commitment to partnership working, and dedication to reducing health inequalities, the Health Promoting Health Service team has been rightfully shortlisted for this award. Their contributions exemplify a holistic approach to healthcare that benefits both patients and staff alike.
