Teams within the North and South health and social care partnerships have received their iMatter questionnaires and are being asked to complete them by 4 October.
The purpose of using the iMatter staff experience tool is to help individuals, teams, directorates, health and social care partnerships and health boards understand, celebrate and work together to improve staff experience. Evidence shows that the better the experience of staff at work, the better the experience of patients and their families.
iMatter is designed to help line managers understand what it is like for their staff as an individual at work, in their teams and in NHS Lanarkshire.
Ross McGuffie, chief officer, Health and Social Care North Lanarkshire, said: “Health and Social Care North Lanarkshire fully recognises the current pressures on our staff and the importance of supporting staff wellbeing given the unprecedented demands across all health and social care services. I would encourage teams within the North partnership to take the time to complete their iMatter questionnaire to ensure that everyone has their voice heard.”
Marianne Hayward, head of health and social care, South Lanarkshire Health and Social Care Partnership, said: “By completing the iMatter questionnaire it will help line managers understand the levels of satisfaction of our staff within the South partnership – particularly given the pressures they’ve been under during the Covid pandemic – and what it’s like for them as an individual at work, in their teams and in NHS Lanarkshire. This will allow us to put in place any support that may be required to ensure that employees feel motivated, supported and cared for at work.”
Staff can take just 10 minutes out of their day to fill in their questionnaire, completed anonymously. The completed questionnaires will then be processed by an external company making it totally confidential.
Completing the questionnaire – online, on paper or by SMS (test message) – allows staff the chance to give feedback on, and be involved in, influencing change and improvement in their workplace.
Please take the time to fill in the iMatter questionnaire by 4 October. If you are in one of the teams above and have not received your questionnaire, please speak to your line manager.
Want to know more about iMatter?
- Contact Sharon Simpson, local iMatter champion (North HSCP), at sharon.simpson@lanarkshire.scot.nhs.uk;
- Contact Jacqueline Cringles, local iMatter champion (South HSCP), at jacqueline.cringles@lanarkshire.scot.nhs.uk;
- Visit FirstPort at: https://www.staffgovernance.scot.nhs.uk/monitoring-employee-experience/imatter/;
- Visit the national iMatter website at: https://www.imatter.scot/teamstories2020HSCP/ where you can view a number of team stories from across NHS Scotland, including several from Lanarkshire;
- Visit the national staff governance website for NHS Scotland at: https://www.staffgovernance.scot.nhs.uk/monitoring-employee-experience/imatter/
