Motherwell’s district nursing team has this week (Wednesday, 16 July) been announced as the runner-up in the national Jane Davies Award for person-centred care.
Presented by Healthcare Improvement Scotland, the award recognises the team’s exceptional commitment to delivering compassionate, person-centred care, as demonstrated through their support of a local family during a profoundly difficult time.
The award honours the legacy of Jane Davies, formerly of NHS Lanarkshire, and a pioneer in Scottish healthcare engagement, who championed the importance of listening to people, valuing their voices, and delivering care rooted in kindness and respect.
The team was nominated for the award by Marie Harvey, who highlighted the team’s outstanding ability to place the patient and family at the heart of care while treating her dad, Peter.
Marie said that from the first visit by team leader Monica Sheen to the daily support provided by nurses Gillian Moore and Charlotte Macnamara, the team offered not only clinical expertise but also emotional strength, humour, and dignity while treating Peter.
Gillian Moore, community nurse, University Health & Social Care North Lanarkshire, said: “As a team this award means a lot to us, and we’re honoured we were nominated by Peter’s family.
“We didn’t feel like we were working when we were with Peter, and we quickly established a great relationship with his family. Peter called me ‘gaffer’, and we were all made to feel like part of the family.
“Showing compassion and caring for him the way he told us was important to him was something we were all committed to. We got to really know Peter and talked about what mattered to him; we both support the football team but didn’t always agree on our favourite players!”
Evelyn Ryan, service manager, University Health & Social Care North Lanarkshire, said: “Being named runner-up in this award is testament to the compassion and professionalism of Motherwell’s district nursing team.
“The team’s ability to connect, support, and empower families during such vulnerable times reflects the very best of what nursing, and healthcare more broadly, is about.
“They placed a lot of importance on ensuring Peter’s family were involved in his care. This approach meant Peter was able to remain at home, surrounded by his family, and retain control over his care in his final days.”
Clare Morrison, Healthcare Improvement Scotland’s Director of Engagement and Change, said: “I would like to congratulate the Motherwell District Nursing team on their success in the Jane Davies Award.
“They have done an incredible job, going above and beyond the call of duty to ensure that Peter and his family were given the most compassionate care through a very difficult time. They epitomise everything that the Jane Davies Award is about.”