Four quality improvement projects which support NHS Lanarkshire’s Primary Care Action Plan (PCAP) were selected for display at the recent NHS Scotland annual event.
The posters, covering the Bloods and go service, Physiotherapy MSK Community Appointment Days, the evaluation of the Phio app and the Primary Care Occupational Therapy Brief Behavioural Activation project, were selected as part of the top 100 from more than 400 submissions.
They showcased the innovative approaches that are delivering measurable benefits for patients, staff and services while supporting the ambitions of NHS Lanarkshire’s Primary Care Action Plan.
This poster highlighted the successful rollout of Bloods and go, a new drop-in phlebotomy model designed to improve access to blood tests across Lanarkshire. Using quality improvement methods the project has reduced waiting times, eliminated DNA rates and improved patient flow.
This poster focused on Musculoskeletal physiotherapy Community Appointment Days (CADs), a patient-centred model that brings together assessment, advice, rehabilitation support and access to community services in a single visit. Since April 2024, 17 CADs have been delivered, supporting more than 3,100 patients. The evaluation found improvements in access, reduced waiting times, increased service capacity and strong shared decision-making outcomes
This poster showcased the implementation of ‘Phio’, a digital musculoskeletal physiotherapy pathway that supports assessment, signposting and self-management. The year-one evaluation demonstrated improved clinical outcomes, reduced waiting times and increased access to care, while helping patients manage their conditions independently.
This poster highlighted how Primary Care Occupational Therapy (PCOT) successfully introduced Brief Behavioural Activation (BATD-R) to support people experiencing mild to moderate mental health difficulties. The project used a quality improvement approach to embed the evidence-based intervention within routine practice, helping increase access to timely psychological support in primary care.
Dr Mark Russell, Medical Director, South Lanarkshire University Health and Social Care Partnership, said: “The selection of all four posters is a fantastic achievement and reflects the dedication, collaboration and innovation taking place across primary care services in Lanarkshire. Well done to everyone involved.”
Three of the posters were selected to be displayed at the event, with the PCOT poster available online. All posters that were selected for the NHS Scotland event are available online in the poster showcase.
