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For the people in NHS Lanarkshire and health and social care partnerships.

SPOTLIGHT

New digital strategy – improving our online services for patients

Sep 12, 2022

NHS Lanarkshire is currently developing a new five-year digital strategy to reflect the needs of the people of Lanarkshire and its organisation. This will ensure that future digital services will align with NHS Lanarkshire’s healthcare strategy.

The strategy will be public-facing and patients and local residents are being asked to provide their feedback on how NHS Lanarkshire can improve its online services by completing a short survey.

Feedback from NHS Lanarkshire staff is also welcomed. Staff are asked that the survey be shared with their patients/groups.

Ian Patterson, NHS Lanarkshire’s digital strategy project manager, said: “NHS Lanarkshire is preparing for the next five years to consider how online technologies can improve its health and social care services.

“During the Covid-19 pandemic, many people across Lanarkshire used a smartphone, laptop or tablet for the first time. This might have included their first video consultation, increased use of health apps, self-assessment questionnaires or, in some cases, medical devices used at home.

“While some people found these new experiences challenging, others found it empowering. NHS Lanarkshire is considering how being connected online can support everyone in the region – even those who don’t own a digital device.

“We are keen to hear people’s views and would welcome their opinion by completing a short survey so that we can plan and prepare online services that will benefit the people of Lanarkshire.”

The survey will be completely anonymous.

Take part in the survey at https://forms.office.com/r/pHgmBNB3vF by 11.30pm on Monday 3 October. Alternatively, scan the QR code here.

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