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For the people in NHS Lanarkshire and health and social care partnerships.

SPOTLIGHT

Feedback invited on the meaning of quality

Oct 25, 2022

NHS Lanarkshire’s quality directorate is currently writing the new NHS Lanarkshire Quality Strategy for 2023-2028. The main purpose of the quality strategy is to provide direction to ensure that high quality care is delivered across all health and social care settings within Lanarkshire.

The quality strategy will describe NHS Lanarkshire’s approach which is person-centred, safe and effective care. Quality is everyone’s business, both at all levels of the organisation and across all services we provide. To achieve this aim, the quality directorate is keen to engage with staff, service users and leadership teams that promote quality.

Karon Cormack, director of quality, said: “We want to ensure that we capture what is important to staff and so I would encourage staff to provide us with their feedback on what quality means to them in relation to their role.

“If you work for NHS Lanarkshire, please take the time to complete the short survey.”

The survey will take a couple of minutes to complete and will be completely anonymous.

Take part in the survey at: https://www.smartsurvey.co.uk/s/O7X1CJ/ by Wednesday 30 November.

Alternatively, the survey can be accessed by scanning the QR code here or see below.

Staff survey QR code

Feedback from the survey will be used to inform the development of the 2023-2028 NHS Lanarkshire quality strategy.

 

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