Learning and Organisational Development is offering an Enabling Crucial Conversations service, to support staff across NHS Lanarkshire to develop skills to prepare for an imminent crucial conversation.
An Enabling Crucial Conversations trained facilitator will work with individuals on a confidential, one-to-one basis, to:
- Gain insight to and understand the immediate situation and any concerns
- Identify the steps to having the crucial conversation
- Discuss what may be preventing this conversation or what’s making it difficult
By working with a trained facilitator you will have:
- The opportunity to learn and practice tools and techniques to give confidence and structure when having your crucial conversation
- The opportunity to work on a êž‹just in timeêž‹ solution which will provide bespoke, personalised and practical information for positive outcomes
Please note: This is not a training programme
Who is it for?
Any member of staff who needs to prepare for a crucial conversation
How long does it take?
One to two 60 minute sessions
For further information or to access this service, please log an HR ServiceNow call (via the Applications tab on FirstPort).
