Senior leaders from NHS Lanarkshire recently carried out a walk round to gain an in-depth understanding of the work undertaken by the Wishaw based multidisciplinary teams in regard to the Enabling approach.
The visit showcased the integrated and enabling approaches being delivered across North Lanarkshire to improve patient outcomes and enable patients to be cared for at home wherever possible.
The walk round was led by Claire Rae, Chief Officer of the North Health and Social Care Partnership. She was joined by board members Phillip Couser, Sylvia Stewart, and Brian Moore, Non-Executive Directors, who took the opportunity to meet frontline staff, observe multidisciplinary working, and discuss achievements within the teams.
The Enabling approach taken is vital in supporting people to regain independence and avoid unnecessary hospital admissions or prolonged stays. The teams focus on delivering the right support, in the right place, at the right time.
During the visit, staff shared examples of how integrated working has improved care delivery. One such success was the development of enabling hubs. These hubs ensure that individuals receive tailored assessments, promoting independence and reducing reliance on long-term home care services.
The board members also spoke to staff delivering vital support for individuals within the community who are experiencing drug addictions. The team outlined how joint working, improved pathways, and a trauma-informed approach are enabling people to access treatment and recovery services quickly and effectively.
Claire Rae reflected on the importance and success of this work, saying: “The Enabling approach plays a crucial role in ensuring individuals return or remain at home safely and with the appropriate support. The integration of health and social care staff allows us to assess and respond to needs effectively, reducing pressures on both community and hospital services. By focusing on delivering person-centred care and innovative solutions, we are helping individuals regain independence and live well within their own communities.
“This work extends beyond traditional care pathways. Teams are delivering vital support for individuals experiencing drug addictions, using joint working, improved pathways, and trauma-informed approaches to ensure people can access treatment and recovery services quickly and effectively.
“Staff have also made great progress in improving hospital discharge processes, including the implementation of early notification systems and daily enabling hubs. These initiatives have significantly reduced delays and ensured patients receive the right support as soon as they return home.
“Through integrated, multidisciplinary team working, we have reduced home care delays and freed up capacity to support those who need it most. Teams are also using innovative technology solutions, such as video-based care and medication prompts, to help individuals live independently and reduce reliance on traditional care models.
“This progress reflects the dedication and collaborative spirit of our teams, who are committed to improving outcomes for individuals across North Lanarkshire.”
The visit reinforced the value of integrated working and the enabling approach in improving outcomes for individuals across North Lanarkshire. Staff were praised for their innovative use of resources, including technology solutions that support independent living and reduce the need for traditional care models.
The walk round was an opportunity to recognise the dedication and hard work of the teams in delivering person-centred care. The enabling approach is having a tangible impact on people’s lives, ensuring they receive the right care, in the right place, at the right time.
The Locality Multidisciplinary Teams and the employment of this enabling approach is integral to NHS Lanarkshire’s commitment to delivering seamless, integrated care that supports individuals to live well and independently within their communities.
