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For the people in NHS Lanarkshire and health and social care partnerships.

SPOTLIGHT

Dedicated webpage offers wellbeing support for care home staff

Feb 11, 2022

Image of care home wellbeing webpage

All care home staff in Lanarkshire are being reminded of the dedicated webpage that has been developed, offering an essential guide for wellbeing support.

In autumn last year, eight downloadable newsflashes were produced focusing on the health and wellbeing of care home staff. The info-updates featured practical support and advice, ranging from managing anxiety, sleeping better to how to create time for yourself. Read the full story on The Pulse at: https://www.nhslanarkshire.scot.nhs.uk/pulse-special-edition-care-home-wellbeing-newsflashes-complied-in-one-stop-webpage/

Caroline Martin, senior nurse, who co-chairs the Lanarkshire’s multi-agency care home staff wellbeing group, said: “Through our group’s work with care homes, we have listened very carefully. It was highlighted to us that it could be challenging to know where to find wellbeing information.

“Since then, our group has focussed on developing and sharing meaningful help and support information, from wallet cards with helpline support to a series of information videos. The newsletter has been a strong addition to that raft of information.

Caroline added: “Although the feedback has been very positive, we are aware of how busy care home staff are. The collation of this series in one webpage means staff who perhaps missed some of the editions, or would like to revisit the tips and guidance, can find them all in one accessible place.”

The care home staff wellbeing group is made up of representatives from North and South Lanarkshire Health and Social Care Partnerships, NHS Lanarkshire and Scottish care/care home sector. Its aim is to ensure that staff are supported, from simple wellbeing provision, to those who require mental health assessment and intervention.

Dr Susan Ross, consultant clinical psychologist and co-chair, was also integral to the webpage launch. Dr Ross said: “Staff told us that the support they access and value the most is from each other.

“During the course of these newsletters we issued an appeal to find out more about what was working for staff, in terms of those naturally occurring supports. We’ve learned that a rich tapestry of innovative peer-to-peer support is exists across the sector. This ranges from formal events like staff appreciation weeks, nomination for award ceremonies, to more ad-hoc and creative means, such as a member of staff in one care home creating a superheroes style caricature gallery of her colleagues.

“This underlines that staff being there for each other has been – and is – a very effective and powerful form of support. Creativity abounds – but this is often achieved by staff just simply listening and talking to each other. The power of having someone who ‘gets it’ cannot be underestimated.”

Dr Ross added: “Where necessary, we aim to support staff to continue to be there for each other, sharing ideas and ensuring they have access to information and resources such as our psychological first aid module.

“It’s also important they know where to reach out to for help when it’s needed. This new web page adds to the support and signposts available.”

Care home staff wellbeing group needs you

If any member of the care home workforce would like to join the wellbeing group, or share their thoughts, please get in touch. The group is keen to hear the things that are tricky for staff collectively and individually and to make sense of what they have faced in the past 16 months. Please email caroline.martin@lanarkshire.scot.nhs.uk

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