From Monday 3 June, teams within the acute directorate will be the next area to be asked to participate in this year’s cycle of iMatter – North and South health and social care partnerships and the vaccination service will follow shortly thereafter.
Staff will be asked to complete their questionnaire by email or in paper format by Monday 24 June. Staff can also receive their questionnaire via text messaging service (SMS) by notifying their line manager.
The iMatter continuous improvement model has been designed with the input of staff throughout NHS Scotland to help individuals, teams and health boards understand and improve staff experience – the extent to which employees feel motivated, supported and cared for at work.
iMatter puts the focus at team level – each one has their own iMatter team report. Staff can take just 10 minutes out of their day to fill in their questionnaire, completed anonymously. The completed questionnaires will then be processed by an external company making it totally confidential.
In a video, Russell Coulthard, director of acute services, addresses staff within acute teams to recognise the tremendous amount of pressure they have been under over the last year and encourages staff to take time to complete their iMatter questionnaire to ensure that everyone has their voice heard.
Completing the questionnaire – online, on paper or by SMS (test message) – allows staff the chance to give feedback on, and be involved in, influencing change and improvement in their workplace.
Evidence shows that the better the experience of staff at work, the better the experience of patients and their families.
iMatter is designed to help line managers understand what it is like for their staff as an individual at work, in their teams and in NHS Lanarkshire.
Please take the time to fill in the iMatter questionnaire by Monday 24 June. If you are in this group of staff and have not received your questionnaire, please speak to your line manager.
For further information, including details of your local iMatter champion, visit the dedicated iMatter page on FirstPort at: http://firstport2/resources/programmes-projects/imatter/default.aspx
