Visitors

Visiting Arrangements

All our inpatient wards have flexible patient centred visiting arrangements to suit the needs of the patients and staff on that particular ward.

All our inpatient wards and units remain busy. To support our staff we are asking that when a patient is admitted they speak to the ward staff on the current visiting arrangements and share this information with their family and friends.

If a patient is admitted and is unable to speak to staff due to their medical condition or capacity, it would be helpful, where possible, if the patient’s family and friends could identify one named individual who can discuss the visiting arrangements with the ward staff and share this information with other family members and loved ones.

We would like to thank our patients and visitors for their ongoing support during what remains an extremely challenging time.

See information about current arrangements for maternity services

John’s Campaign

Our patients are at the centre of everything we do. Our pledge is to support families and carers who wish to stay with their loved ones while in hospital. We believe that this will promote our patients’ wellbeing while in our care.

Whether within or outwith our visiting times, please speak to the nurse in charge if the person you care for needs you and you are able and willing to stay with them.

Patient Rights

The Patient Rights (Scotland) Act 2011 was passed by the Scottish Parliament on 24 February 2011, and received Royal Assent on 31 March 2011.

The Act requires Scottish Ministers to publish a Charter of Patient Rights and Responsibilities which summarises the existing rights and responsibilities of patients using the NHS in Scotland and of people with an interest in their care.

Within the charter, your rights and responsibilities fall under six headings – access, communications and participation, confidentiality, respect, safety, feedback and complaints.

You can access a copy of the charter on the NHS inform website.