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For the people in NHS Lanarkshire and health and social care partnerships.

SPOTLIGHT

eTriage is coming to NHS Lanarkshire – what you need to know

Mar 19, 2025

A positive change is coming to NHS Lanarkshire’s emergency departments, and we want to ensure all staff feel informed and prepared.

In late April, eTriage will be introduced at University Hospital Monklands, followed by a phased rollout at University Hospitals Wishaw and Hairmyres throughout Spring.

Further details on the timeline will be shared in due course.

 What is eTriage?
This digital check-in and triage system is designed to enhance patient flow and improve coordination. It will help ensure patients are seen in the right place, at the right time, supporting safety by augmenting — not replacing — existing ways of working.

What does this mean for you?

We are committed to working collaboratively with you to ensure a smooth transition. Training and information sessions are planned in the coming weeks for relevant staff, and we will continue to provide updates as we approach go-live at each site.

Where can more information be found?

We have developed a Q&A guide with key details to support staff understanding and provide opportunities for discussion and feedback. You can access it here:

🔗 eTriage Staff Guide (Password: nhs)

If you have any questions, please don’t hesitate to contact us at LAN.interface@lanarkshire.scot.nhs.uk or via our individual contact details below.

 

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