What to do if you are experiencing difficulties clicking a document's 'Download' button
If you are unable to open a document using the ‘Download’ button you may need to do a hard refresh of the web page.
A hard refresh is a way of clearing the browser’s cache* for a specific page, to force it to load the most recent version of a page. Sometimes, when changes are made to the website, they don’t register immediately due to caching. A hard refresh will usually fix this.
Quick hard refresh can be done by using the following short cut keys:
- Windows: ctrl + F5
- Mac/Apple: Apple + R or command + R
- Linux: F5
For information about other browsers visit the Refresh Your Cache website.
*Caching is the process of storing copies of files in a cache, or temporary storage location, so that they can be accessed more quickly.
Please find links to all Corporate Policies below:
- Clinical Services and Function
- Corporate Affairs, Risk and Finance
- Human Resources
- Information Governance and Security, Digital Technology
- Property Support Services
- Public Health: Prevention, Improvement, Harm and Protection
- All Policies
Clinical Services and Function
Back to Top
Corporate Affairs, Risk and Finance
Back to Top
Human Resources
Back to Top
Information Governance, Security & Digital Technology Policies
Back to Top
Property Support Services
Back to Top
Public Health: Prevention, Improvement, Harm and Protection
Back to Top
All Policies
Information-Security-Policy--Secure-Use-of-Removable-Storage-Devices 257.46 KB 20216 downloads
...Information-Security-Policy--Secure-Use-of-Smartphone-and-Tablet-Devices 480.37 KB 20890 downloads
...Information-Security-Policy--Transfer-of-Data--including-International-Transfers 397.85 KB 24338 downloads
...Management-and-Exploitation-of-Intellectual-Property-and-Inventions--IP-Policy 623.59 KB 21802 downloads
...Patient-Mailing-Policy 101.57 KB 10825 downloads
This Policy has been renamed and is now called the MASS Patient/Staff Contact Policy. ...Transfer-of-Person-Identifiable-Commercially-Sensitive-Data-Policy 437.46 KB 23688 downloads
...Back to Top