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What to do if you are experiencing difficulties clicking a document's 'Download' button

If you are unable to open a document using the ‘Download’ button you may need to do a hard refresh of the web page.

A hard refresh is a way of clearing the browser’s cache* for a specific page, to force it to load the most recent version of a page. Sometimes, when changes are made to the website, they don’t register immediately due to caching. A hard refresh will usually fix this.

Quick hard refresh can be done by using the following short cut keys:

  • Windows: ctrl + F5
  • Mac/Apple: Apple + R or command + R
  • Linux: F5

For information about other browsers visit the Refresh Your Cache website.

*Caching is the process of storing copies of files in a cache, or temporary storage location, so that they can be accessed more quickly.

Please find links to all Corporate Policies below:

Clinical Services and Function


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Corporate Affairs, Risk and Finance

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    Human Resources

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    Overpayments-Money-Owed-Policy 212.17 KB 23429 downloads

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    Personal-Development-Planning-and-Review-Policy 167.43 KB 18208 downloads

    This is an NHS Scotland Policy titled ‘Personal Development Planning and Performance...
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    Standards-of-Business-Conduct-Policy 187.13 KB 23820 downloads

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    Retirement Policy 77.03 KB 21956 downloads

    This is an NHS Scotland Policy titled ‘Retirement Policy’, available at: Retirement...
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    Recruitment-and-Selection-Policy 265.19 KB 23900 downloads

    This is an NHS Scotland Policy titled ‘Employment Checks Policy’, available at:...
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    Special-Leave-Policy 168.72 KB 25670 downloads

    This is an NHS Scotland Policy titled ‘Special Leave Policy’, available at:...
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    Use-of-Social-Media-Policy 353.08 KB 26412 downloads

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    Information Governance, Security & Digital Technology Policies

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    MASS-Patient--Staff-Contact-Policy 504.79 KB 8320 downloads

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    Document Security Classification Policy 701.98 KB 19407 downloads

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    App-Development-and-Governance-Policy 1.45 MB 1392 downloads

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    Property Support Services

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      Public Health: Prevention, Improvement, Harm and Protection

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        All Policies

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        Fraud-Theft-Bribery-and-Corruption-Policy 333.32 KB 22094 downloads

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        Grievance Policy 173.21 KB 16089 downloads

        This is an NHS Scotland Policy titled ‘Grievance Policy’, available at: Grievance...
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        Latex-Policy 291.12 KB 23540 downloads

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        Safety-Action-Notice-Policy 226.79 KB 19040 downloads

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        Working-Time-Regulations-Policy 317.66 KB 27399 downloads

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        Maternity Policy 298.97 KB 35726 downloads

        This is an NHS Scotland Policy titled ‘Maternity Policy’, available at: Maternity...
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        Parental-Leave-Policy 219.22 KB 28159 downloads

        This is an NHS Scotland Policy titled ‘Parental Leave Policy’, available at:...
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        New Parent Support Policy 164.90 KB 19922 downloads

        This is an NHS Scotland Policy titled ‘New Parent Support Policy’, available...
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        Shared Maternity and Adoption Leave Policy 469.49 KB 18904 downloads

        This is an NHS Scotland Policy titled ‘Shared Maternity and Adoption Policy’,...
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        Whistleblowing-Policy 195.26 KB 20358 downloads

        This is an NHS Scotland Policy titled ‘Whistleblowing Policy’, available at:...

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