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What to do if you are experiencing difficulties clicking a document's 'Download' button

If you are unable to open a document using the ‘Download’ button you may need to do a hard refresh of the web page.

A hard refresh is a way of clearing the browser’s cache* for a specific page, to force it to load the most recent version of a page. Sometimes, when changes are made to the website, they don’t register immediately due to caching. A hard refresh will usually fix this.

Quick hard refresh can be done by using the following short cut keys:

  • Windows: ctrl + F5
  • Mac/Apple: Apple + R or command + R
  • Linux: F5

For information about other browsers visit the Refresh Your Cache website.

*Caching is the process of storing copies of files in a cache, or temporary storage location, so that they can be accessed more quickly.

Please find links to all Corporate Policies below:

Clinical Services and Function

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    Corporate Affairs, Risk and Finance

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      Human Resources

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        Information Governance, Security & Digital Technology Policies

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          Property Support Services

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            Public Health: Prevention, Improvement, Harm and Protection

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              All Policies

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              Occupational-Health-Surveillance-Policy 226.95 KB 12557 downloads

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              MASS-Patient--Staff-Contact-Policy 504.79 KB 7937 downloads

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              Document Security Classification Policy 701.98 KB 18825 downloads

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              Workforce Policies Investigation Process 62.31 KB 4068 downloads

              This is an NHS Scotland Policy titled ‘Workforce Policies Investigation Process’,...
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              consent-for-healthcare-policy 2.43 MB 9704 downloads

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              Wider-Use-of-Face-Masks-and-Face-Coverings-in-Hospital-Primary-Care-and-Community-Care-Policy 821.43 KB 2408 downloads

              This policy has been removed please refer to National Guidelines https://www.gov.scot/publications/coronavirus-covid-19-interim-guidance-on-the-extended-use-of-face-masks-in-hospitals-and-care-homes/     ...
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              Interim National Menopause and Menstrual Health Policy 233.22 KB 4965 downloads

              This policy is a national NHS Scotland policy. The Interim National Menopause and...
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              Homecare-Medicines-Policy 528.67 KB 2263 downloads

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