Members of the Board of NHS Lanarkshire took part in a leadership walk-round of the West of Scotland Laundry – gaining valuable insights into the exceptional work carried out by the dedicated staff.
The visit was an inspiring experience, showcasing not only operational excellence but also the innovative and collaborative culture that underpins this vital service.
Maureen Lees, Chair of the Area Clinical Forum, said: “Visiting the laundry was an eye-opening experience.
“The West of Scotland Laundry exemplifies excellence in service delivery, innovation and teamwork. Their commitment to maintaining the highest standards, while embracing forward-looking strategies, is a source of inspiration.”
The walk-round highlighted the impressive achievements of the laundry team, who consistently maintain high-standards and embody a spirit of innovation and resilience.
Among the standout features observed were:
- Operational Excellence: The team’s unwavering commitment ensures the delivery of high-quality services daily, even in the face of challenges
- Creative Problem-Solving: Innovative and proactive strategies are consistently employed to address operational hurdles, showcasing a resourceful and forward-thinking approach
- Positive Workplace Culture: A strong emphasis on creating a supportive and motivating environment fosters teamwork and morale, allowing staff to thrive
As the service looks to the future, exciting steps are being taken to ensure sustainability and innovation remain at the heart of operations.
Plans are in place to upgrade essential equipment, ensuring continued efficiency and reliability. Solar panels are being installed as part of a significant stride toward achieving net zero by 2040.
Michael Breen, Deputy Chief Executive and Director of Finance, said: “Seeing the team take active steps toward sustainability and efficiency is incredibly encouraging.
“We extend our heartfelt thanks to the team for their warm welcome and for sharing their remarkable work with us. Together, we look forward to building on their successes and supporting their journey toward a sustainable and innovative future.”
