South Lanarkshire University Health and Social Care Partnership (HSCP) is providing further staff training in February for Care Opinion.
A list of dates and training sessions are listed below. Staff can sign up directly.
The HSCP officially launched Care Opinion in December, providing an online space for patients, service users, families, and unpaid carers to post their feedback and experiences.
Ms Claire Rae, Head of Health and Social Care for the Partnership, said: “Our collaboration with Care Opinion will further strengthen a culture of transparency and transformation spanning a diverse range of services.
“Crucially, Care Opinion will enhance our understanding of people’s experiences with health and care, so it’s important relevant staff take the opportunity to attend these sessions.
“The goal has been to ensure that, as we continue to push this platform to our communities, we are responsive to all those who engage with us.
“We look forward to continuing to embrace Care Opinion as part of our daily efforts in delivering safe, effective care to communities across South Lanarkshire.”
Responding to stories, for all staff who will be responsible for responding to stories published on Care Opinion
Thursday 15 February 10am https://events.teams.microsoft.com/event/d31c28ee-c11f-48d8-b425-604c21e9b971@50734ca9-3e54-4e5d-a09b-849a8e267fc0
Using reports & visualisations, for all staff who will be responsible for running reports and stats on Care Opinion
Tuesday 20 February 2pm https://events.teams.microsoft.com/event/786d01fa-9b5f-45db-9ce0-e87aa621a6e4@50734ca9-3e54-4e5d-a09b-849a8e267fc0
and
Thursday 22 February 10am https://events.teams.microsoft.com/event/a3311de3-cd33-482b-88cc-133be54ded17@50734ca9-3e54-4e5d-a09b-849a8e267fc0
