Marisa Reid’s ‘lovely eyes’ and warm heart came to the rescue of a local resident during her lunch time stroll at work last week.
Marisa, who joined the pharmacy/prescribing team in May as an administration assistant, was taking her usual lunch time walk around the football park opposite Kirklands last Thursday when she saw an elderly lady called Agnes running towards her, shouting for help.
Her line manager, Isobel Marshall, pharmacy/prescribing department administration business manager picks up the story of Marisa’s act of kindness that followed.
“Marisa immediately went to her aid to see if she could help. It turned out Agnes’ friend Margaret had fallen in her home and Agnes couldn’t get access to the house to help her.
“Marisa went to the house and could see through the window that Margaret was lying on the floor. There was a keypad locking system and video cameras but they weren’t picking up the conversation.
“Agnes was partially deaf and couldn’t hear what Margaret was saying as she lay on the floor. Marisa tried to call out to Margaret to get the numbers to unlock the door. She shouted out some numbers and tried a few combinations but none of them worked.
“Marisa and Agnes tried to make contact with someone who would be able to help. Eventually Agnes was able to contact her carers. Marisa stayed by Margaret’s window to offer her comfort until the carers arrived.
“Marisa then returned to the office, knowing Margaret was in safe hands. She even called me to say why she was late back from her lunch but I told her not to worry. I was glad she was supporting someone who needed her help.
“It was such a kind act from Marisa. The following day, director of pharmacy Christine Gilmour came into the office to say she had been approached by a lady at the back door of Kirklands who was looking for the office worker girl with the ‘lovely eyes’ that had helped her friend.
“She explained she had been asking around the building but no one knew who this girl was. We were going to send an email to all at Kirklands but then Marisa came into the office with her big smile, carrying a small gesture of thanks from Agnes on Margaret’s behalf.
“Agnes had spotted Marisa through the window of the printer room. She was soaking wet from the rain but had not given up – she had been sent on a mission to find the girl with the ‘lovely eyes’ who had helped her friend.”
Marisa added: “I’d like to think if something like that happened to my gran then someone would do the same for her. I just wanted to make sure Margaret was safe.”
Margaret, although still badly bruised, is recovering well and has invited Marisa to pop in for a cup of tea any time.
