Teams within the acute directorate have received their iMatter questionnaires and are being asked to complete them by 13 September.
The iMatter continuous improvement model has been designed with the input of staff throughout NHS Scotland to help individuals, teams and health boards understand and improve staff experience – the extent to which employees feel motivated, supported and cared for at work.
iMatter puts the focus at team level – each one has their own iMatter team report.
Staff can take just 10 minutes out of their day to fill in their questionnaire, completed anonymously. The completed questionnaires will then be processed by an external company making it totally confidential.
Judith Park, director of acute services, said: “All our staff have been under immense and sustained amount of pressure during the last 18 months, they have worked tirelessly caring for Covid and non-Covid patients. I would encourage teams within the acute directorates to take the time to complete their iMatter questionnaire.
“This will help line managers gain a greater understanding of what it is like for their staff as an individual at work, in their teams and in NHS Lanarkshire and put in place any further support that may be required to enable employees feel motivated, supported and cared for at work.”
Completing the questionnaire – online, on paper or by SMS (test message) – allows staff the chance to give feedback on, and be involved in, influencing change and improvement in their workplace.
Evidence shows that the better the experience of staff at work, the better the experience of patients and their families.
iMatter is designed to help line managers understand what it is like for their staff as an individual at work, in their teams and in NHS Lanarkshire.
Please take the time to fill in the iMatter questionnaire by 13 September. If you are in one of the groups above and have not received your questionnaire, please speak to your line manager.
