Staff working across University Hospital Monklands are being reminded of the wellbeing support available to them, as they battle the Covid-19 pandemic.
With 24 hour support available, staff are encouraged to engage with wellbeing services who can provide professional help and support during these challenging times.
Karen Goudie, chief nurse at University Hospital Monklands, said: “We have all been through quite a difficult 18 months, no matter what your role is throughout the hospital or throughout healthcare. It’s been really tough for all of us in different ways.
“We have had over 450 days of dealing with a pandemic, which is not normal business for us within our acute hospital. So we know for sure that’s had an impact on many of our staff across all of our hospital.
“It may have well impacted on our personal life as well as our working lives. This is understandable as we have all been through an awful lot.
“I want to reassure teams across the hospital that you are not alone. There is help and support out there if you are suffering from any particular symptoms of anxiety, depression or burn out.
Staff across the hospital are being encouraged to make use of the support available.
Karen added: “There is support there from our colleagues in Psychology services. We also have a number of colleagues in staff care who are there to give you time to talk through some of those issues.
“But what’s important is that you recognise that there are people out there to talk to and who can also signpost you to services, if you need a more tailored package of support.
“I understand that some people don’t feel as confident as others to raise a hand and say that they are struggling, not sleeping or coming to work feels difficult. It can feel hard to make that first step to seek that support
“Please remember there is always someone there. Please don’t suffer in silence. We are here to look after each other.
“If you want to come and see me, my door is always open. Pick up the phone, or come and have a chat. I am really happy to do that and hopefully can point you in the right direction to give you what you need.”
Support available:
- Staff Care & Wellbeing Helpline
Self-referral; one to one support, which can be immediate when you call or you can be linked with a member of staff or peer supporter; critical incident support for individuals and teams; peer support and various reflective practice options
Telephone: 01698 752000 (24-hour helpline)
Email: staffcare@lanarkshire.scot.nhs.uk
- NHS Lanarkshire Psychological Services Staff Support Team
Self-referral or referral from line managers or others in supportive roles; this is a new local specialist Psychology Service for Health and Social Care Staff offering mental health assessment and intervention to individuals and/or teams. A self-referral form will soon be available on the Lanarkshire Mind Matters website.
For a request form
Telephone 01698 687055 (Mon-Fri 9am-5pm) or
Email: Psychological_Services_Staff_Support_Team@lanarkshire.scot.nhs.uk
- Workforce Specialist Service (WSS)
Self-referral service for staff who fall within Statutory Regulation, providing confidential, multidisciplinary mental health treatment service. WSS specialises in treating regulated health and social services professionals as patients and as such are experts at the interface between regulation, employment and mental illness and addiction.
www.practitionerhealth.nhs.uk/accessing-the-service-in-scotland
Email: prac.health@nhs.net
Telephone: 0300 0303 300 (Mon-Fri 0800-2000, Sat 0800-1400)
Facebook: @nhsprachealth; Instagram @nhs_prachealth
- Frontline 19
A free, independent, confidential service delivering psychological support to frontline staff via Zoom, Skype, FaceTime, mobile phone
www.frontline19.com
- Time for Talking
Self-referral. This is a confidential employee counselling service paid for by NHS Lanarkshire. Staff can receive up to 6 sessions of counselling.
Telephone 0800 970 3980
- SALUS
Self-referral; SALUS offers a dedicated confidential staff helpline where you can speak to experienced occupational health nurses/advisors.
Telephone 01698 759333 (Monday-Friday 0830-1630)
- SHAPE Recovery Programme (Supporting Health and Paramedic Employees involved in providing any direct Covid-19 care)
Self-referral; SHAPE Recovery offers confidential, personalised 1-1 coaching to prevent both PTSD and depression prior to symptoms reaching a clinical threshold for diagnosis and offers intervention to early emerging symptoms. Six weekly coaching sessions are accessed via your mobile.
www.shaperecovery.com
- The National Wellbeing Hub
Self-referral; there is a great range of self-help information on their website specifically to support the wellbeing of health and social care staff in Scotland. They offer confidential compassionate listening and psychological first aid and can also help you find the right support by referring you on to local services.
Telephone: 0800 111 4191 (24/7)
www.nationalwellbeinghub.scot
- Lanarkshire Mind Matters
Website with resources to support mental health and wellbeing. Self-directed learning with online modules.
