A slick new referral system has been introduced, enabling managers to refer staff members who are off sick easier and quicker than ever before.
EASY is NHS Lanarkshire’s absence management service, which offers support to any member of staff when they are off sick. Support services include Counselling, Physiotherapy, Occupational Therapy, Occupational Health, Human Resources and Health and Safety Advice.
The new referral system removes the need for managers to fill out several pages of information to make a referral.
Tricia Ferguson, EASY supervisor, said: “When making a referral to EASY, managers previously were required to fill in three pages of information in order to refer a staff member into the service.
“A new referral system has now been created where managers no longer have to manually type in the required information.
“The referral system now pulls data from ‘active directory’. Managers can now search for the member of staff they want to record as absent and the system will auto populate the majority of the information from the directory.
“The only information that would need to be manually added are the staff member’s date of birth, payroll number, first date of absence and reason for absence.
“It is now easier and quicker than ever to refer a staff member into EASY, which we hope will help us reach more staff and provide more support than we have done before.”
The next planned improvement to the referral system will see those managers who have been unable to locate a staff member create a manual referral, which will be saved for future referrals, if they are not already registered in ‘active directory’. This would include staff who may have out of date information in the directory or do not use a computer for work.
Simon Martin from Salus who supported the development work advised: “This additional development ensures that the new referral system works for all managers, saving time and improving our service.”
Further information on making an EASY referral can be found on FirstPort.
