As this week marks Scottish Apprenticeship Week, it feels like a great opportunity to reflect on the first few weeks of my journey as a Modern Apprentice within the communications department at NHS Lanarkshire.
I wanted something that could offer me on-the-job learning and a hands-on experience. I felt I had the required skills although I was enthusiastic to develop them further, which led me to explore different apprenticeships available to me. NHS Lanarkshire offered so many different opportunities but the chance to work within the communications department stood out to me as it felt both exciting and engaging.
Starting my new role felt daunting, especially within such a large organisation as this was my first ‘big girl job’. However, my nerves were quickly settled by how friendly, supportive and welcoming everyone has been. From my first team meeting, I felt included and encouraged to contribute, which made settling in much easier.
My role as a Communications Assistant has already given me exposure to a wide variety of responsibilities. I am currently involved in planning staff awards, supporting the coordination of events, creating meeting schedules, and providing administrative support across projects. I’ve also had the opportunity to contribute to content creation, monitor media releases, speak at NHS career events, support media and stakeholder relations, and assist with reporting and analysing communications activity.
The biggest thing I’ve learned so far is how much planning and collaboration contributes to the work the communications department do. Whether it’s organising events or creating content, there’s a lot of collaborative working involved. Seeing how teamwork, creativity and organisation all come together has been both interesting and inspiring.
I’ve also been surprised by the scale and demand of communications within NHS Lanarkshire. Before, I didn’t fully know or understand just how much work goes on behind the scenes from responding to media enquiries to ensuring staff across different sites as well as the public are informed and connected. It has shown me how important clear, effective and thoughtful communication is in supporting NHS Lanarkshire services.
Working within the team they have encouraged me to ask questions, share ideas and take on responsibility. Even as someone new to the organisation, I feel that my contribution is valued. That sense of trust has helped me develop professionally in a short space of time.
If I were speaking to someone considering an apprenticeship, I would say go for it! It is an excellent way to build both your skills and confidence. You are learning new things every day and not only about your role, but about workplace culture, teamwork and professionalism. It gives you real insight into how an organisation operates, while also allowing you to actively contribute.
Moving into the future, I am hoping to continue developing my skills within communications, gain more experience in analysis and reporting, and deepen my understanding of internal communications. I’m particularly keen to build my confidence in content creation and continue learning from the people I have around me.
Although I’m still at the beginning of my apprenticeship, the experience so far has been incredibly positive. I’m proud to be starting my career within NHS Lanarkshire and grateful for the opportunity to learn, grow and contribute as part of such an important organisation.
