More helpful information

How do I change my appointment?

To change your appointment, contact the department via telephone (use the number on your letter or visit our contacts page).

Who can go with you? 

For most screening appointments a friend, family member or carer can go with you. For some appointments they may need to leave for part of the appointment, such as during the x-ray for breast screening. You can contact the department before the appointment to check this.

If you have a learning disability, you can also get support from the Learning Disability Nurses to go to appointments.

You can find their details on the contacts page.

Can I book a double appointment?

You can book longer appointments. Contact the department to ask for this and they will look at how they can best support you.

Where can I find helpful contact numbers?

You can find helpful contact numbers for the screening programmes and for additional support on our extra help page.

What if I don’t have support?

If you have a learning disability, you can get support from the Learning Disability Nurses to go to appointments. You can find their details on the extra help page. 

What if I need language support?

If you require language support, you can ask the department for an interpreter when you contact them.

What if I missed an appointment? 

If you missed a screening appointment, contact the department as soon as possible and they will arrange a new appointment for you.

Is there somewhere quiet for me to wait before my appointment?

You, a family member or carer can contact the department before your appointment to ask if there is somewhere quiet for you to wait. This can usually be organised if they know this would be helpful for you, as long as they know before you arrive.

If you have a learning disability, the Learning Disability Nurses can contact departments on your behalf to arrange this.

You can find their details on the contacts page.

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