General Practitioner (GP) Services
As services start to return, there are a number of changes now in place at local GP practices.
These changes, which will be in place for the foreseeable future, will help practices start to provide services again, while also dealing with covid-19.
There are 100 GP practices across Lanarkshire and while each will have their own process, there are changes that will be consistent across practices.
These include:
- Most appointments will now be by telephone or video consultation.
After your initial assessment by telephone, practice staff will advise what is most appropriate for you. Remember this may be another service – for example, self-care, dentist, community pharmacy or optician.
Please do not turn up at the practice without an appointment, to help reduce the risk of spreading the virus.
- Patients will only receive a face-to-face appointment when necessary – for example, when a physical examination is needed or if tests need to be carried out.
- Measures will be in place to ensure safety and physical distancing – for example, reduced capacity in waiting rooms, one-way systems, hand sanitiser and face coverings.
- Appointment systems will change to avoid queues.
You will receive a precise time for your appointment, please do not arrive early or late.
Reception staff will advise you on their own process. - Treatment rooms
Please note that limited treatment room services have been set up initially for high priority cases.
Useful Links
Animation highlighting the changes that have taken place in GP practices due to covid-19.
