Evaluation
PCIP evaluation
Urgent Care
A series of interviews were held with key stakeholders as a means of exploring views on the provision of urgent care within regular general practice working hours.
Patients were asked to provide feedback on care received from their ANP.
GPs were asked to complete a survey about in-hours urgent care.
ANPs were asked to complete a survey about in-hours urgent care.
GPs were asked to provide views about ANPs in GP practice.
Community Treatment & Care
To understand the use of Vision Anywhere by treatment room staff.
To understand impact of Chronic Disease Monitoring matrix and escalation pathway training.
To understand patient views on Chronic Disease Monitoring appointments in treatment rooms (pre appointment).
To understand patient views on Chronic Disease Monitoring appointments in treatment rooms (post appointment).
To gain views of staff who would be involved in delivery of Chronic Disease Monitoring.
To gain views of staff who have been involved in delivery of Chronic Disease Monitoring.
To capture the views of both treatment room and practice based staff on the delivery of chronic disease monitoring.
To gain the views of managers involved in the delivery of Chronic Disease Monitoring.
Survey circulated to capture feedback from patients attending treatment room services in 2 localities as part of pilot exercise.
Pharmacotherapy
To capture an update on GP and Pharmacist views on the barriers and enablers experienced during the 2021 Pharmacotherapy audit.
To gain feedback from Pharmacotherapy staff on their experience of their role.
A series of interviews were carried out with practice and pharmacy staff in order to gather feedback regarding the issuing and provision of serial prescriptions.
To gain the views of NHS Pharmacists working in GP practices.
To explore views on the acute prescribing collaborative and changes resulting from it.
To explore early views on the Pharmacotherapy workstream.
Community Link Workers
Community Link Worker staff share their experiences of the role.
People who have engaged with Community Link Workers share their experiences of the service.
Community Link Workers share client experiences of attending the service & outcomes.
First GPs to have CLWs working with them share their views.
Staff who had a GP Community Link Worker in their practice completed a survey about their experience.
Additional Professional Roles
Views of patients and GPs on the new Primary Care Occupational Therapy service and analysis of early data.
Costs saved and avoided from Phase 2 of the Primary Care Occupational Therapy service.
To gain the views of patients attending the new Advanced Practitioner Physiotherapy service.
Workforce
Views of General Practice Nurses in trial of practice-based training.
Lanarkshire results from use of a nationally agreed survey to gain GP experience of additional MDT roles in GP practices.
Lanarkshire results from use of a nationally agreed survey to gain the experience of MDT staff working in GP practices.
Cluster Support
Evaluation of the 2020 CQL and PQL event.
Online survey developed to capture feedback from those attending GP cluster events.
Online survey developed to capture feedback from those attending GP cluster events.
Online survey developed to capture feedback from those attending GP cluster events.
Online survey developed to capture feedback from those attending GP cluster events.
Vaccination Transformation Programme
Write up of observations exercise and staff/patient feedback of flu clinics.
To gather details regarding staff and patient experiences of this year’s flu vaccination clinics,
five clinic sites.
To capture the views of Health Visitors & parents of children invited for flu vaccination.
To capture practice views on the Vaccination Transformation Programme, after completion.
To capture VTP staff views on the programme, after completion.
Live survey for VTP service to obtain patient feedback.
To gain patient views on accessing travel health via their community pharmacy.
Scottish Improvement Foundation Skills (SIFS) Training
Survey completed by SIFS participants to feedback experience of taking part in SIFS programme.
High level outcomes of SIFS cohort 1-3 displayed in infographic.
Other
To understand impact of training with GP practice staff.
