Corporate Strategy – Vision, Values and Objectives

Vision

To enable healthier, longer lives by delivering compassionate, innovative, sustainable and high-quality health and care services that empower people and reduce inequalities.

How we plan to achieve this is set out in ‘Our Health Together Strategy 2024–2031’. This summarises how we will work with our staff, communities and partners to explore together how we can reform to deliver sustainable, affordable services that provide person centred high quality care.

Values

Our values—Care and Compassion, Dignity and Respect, Openness, Honesty and Responsibility, and Quality and Teamwork—are demonstrated through the behaviours of individuals, teams, and the organisation, all of which contribute to the success of NHS Lanarkshire.

Value	Individual Behaviour Statement	Organisational Behaviour Statement
Care and Compassion	I purposefully listen to understand what others are saying and need	We actively listen to our people, our teams and service users by acting on their feedback and insights
	I show value to others through kindness in my words and actions	We show value to our people and teams through our person centred policies, processes and opportunities
	My intention is to understand others’ position, showing empathy to better support them	Our range of support services are accessible to all staff to promote a healthy working environment
Value	Individual Behaviour Statement	Organisational Behaviour Statement
Dignity and Respect	I am courteous and considerate of others’ ideas, needs and viewpoints	We consider the individual requirements of our people, teams and service users
	I am curious about others and value differences	We embrace diversity and celebrate the differences in our people, teams and service users
	My words and actions are appropriate and personalised to each individual	Our decisions are guided by fairness and consistency to ensure everyone is treated equitably
Value	Individual Behaviour Statement	Organisational Behaviour Statement
Openness, Honesty and Responsibility	I act with the best intentions and trust in others to do the same	We trust people to make informed decisions, ensuring commitment to doing what is right
	I take ownership for my work and how it contributes to NHS Lanarkshire	We harness the individual efforts that deliver the wider health and social care outcomes of NHS Lanarkshire
	My approach is clear, straightforward and transparent	Our aim is to foster a culture where everyone feels safe to speak up and contribute honestly
Value	Individual Behaviour Statement	Organisational Behaviour Statement
Quality and Teamwork	I take pride in my work and always produce the best outcomes I can	We appreciate, promote and celebrate the great work of our people and teams
	I support and build on others’ ideas and work to agreed outcomes	We support our people and teams encouraging them to innovate, improve and impress
	My aim is to work with others in a mutually supportive and beneficial way	Our aim is to work in collaboration and partnership with our people, our teams and our service users

Objectives

Corporate Objectives for 2026/27
Objective	Description
Better Care	Make care safer, better and timely
Better Health	Improve health outcomes and reduce unfair differences
Better Workplace	Create an environment where people are supported to thrive, contribute and live our values
Better Value	Make best use of money, people and resources