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Corporate Strategy – Vision, Values and Objectives

Vision

To enable healthier, longer lives by delivering compassionate, innovative, sustainable and high-quality health and care services that empower people and reduce inequalities.

How we plan to achieve this is set out in ‘Our Health Together Strategy 2024–2031’. This summarises how we will work with our staff, communities and partners to explore together how we can reform to deliver sustainable, affordable services that provide person centred high quality care.

Values

Our values—Care and Compassion, Dignity and Respect, Openness, Honesty and Responsibility, and Quality and Teamwork—are demonstrated through the behaviours of individuals, teams, and the organisation, all of which contribute to the success of NHS Lanarkshire.

Value Individual Behaviour Statement Organisational Behaviour Statement

Care and Compassion

  • I purposefully listen to understand what others are saying and need
  • We actively listen to our people, our teams and service users by acting on their feedback and insights
  • I show value to others through kindness in my words and actions
  • We show value to our people and teams through our person centred policies, processes and opportunities
  • My intention is to understand others’ position, showing empathy to better support them
  • Our range of support services are accessible to all staff to promote a healthy working environment
Value Individual Behaviour Statement Organisational Behaviour Statement

Dignity and Respect

  • I am courteous and considerate of others’ ideas, needs and viewpoints
  • We consider the individual requirements of our people, teams and service users
  • I am curious about others and value differences
  • We embrace diversity and celebrate the differences in our people, teams and service users
  • My words and actions are appropriate and personalised to each individual
  • Our decisions are guided by fairness and consistency to ensure everyone is treated equitably
Value Individual Behaviour Statement Organisational Behaviour Statement

Openness, Honesty and Responsibility

  • I act with the best intentions and trust in others to do the same
  • We trust people to make informed decisions, ensuring commitment to doing what is right
  • I take ownership for my work and how it contributes to NHS Lanarkshire
  • We harness the individual efforts that deliver the wider health and social care outcomes of NHS Lanarkshire
  • My approach is clear, straightforward and transparent
  • Our aim is to foster a culture where everyone feels safe to speak up and contribute honestly
Value Individual Behaviour Statement Organisational Behaviour Statement

Quality and Teamwork

  • I take pride in my work and always produce the best outcomes I can
  • We appreciate, promote and celebrate the great work of our people and teams
  • I support and build on others’ ideas and work to agreed outcomes
  • We support our people and teams encouraging them to innovate, improve and impress
  • My aim is to work with others in a mutually supportive and beneficial way
  • Our aim is to work in collaboration and partnership with our people, our teams and our service users

Objectives

Corporate Objectives for 2025/26:

Strategic themes

  • Better Health – Improve health & wellbeing and address inequalities
    Establish evidence informed outcomes and objectives that improve the health and
    wellbeing of our population, address health inequalities and reduce the environmental
    impact of climate change on population health.
  • Better Care – Transforming to improve our services
    Redesigning and transforming across the whole system to improve access, outcomes,
    patient experience and to deliver resilient and sustainable health care.
  • Better Value – Deliver value & sustainability
    Provide effective planning that supports financial sustainability, balances budgets,
    provides value and ensures effective use of resources.
  • Better Workplace – Improve staff experience & wellbeing
    Create a workplace that promotes health and wellbeing, implementing programmes that
    impact positively on the lives of our workforce, reflect the value we place on them,
    enhance engagement, and build resilience.

Objectives

  • Work collaboratively with strategic partners, influencing national policy and decision-making, to improve the health and wellbeing of patients, residents and staff.
  • Create a culture and environment that promotes diversity, inclusion and the health and wellbeing of our staff, embedding NHS Scotland values, delivery of our anti racism plan and empowering our managers to support and develop our people.
  • Delivering best value by optimising the deployment of our people, finance, property and equipment. We will use robust evidence, data, benchmarking and work collaboratively with partners to establish NHS Lanarkshire as a high performing organisation.
  • Ensure compliance with all relevant regulatory and legislative requirements, creating an optimal environment to deliver high quality, safe effective person-centred services.
  • Embed robust governance frameworks that provide assurance, enable oversight and scrutiny of service provision. Through these structures monitor, manage and mitigate organisational risks as they emerge, ensuring business continuity and delivery.
  • Deliver the transform and reform ambitions reflected in our healthcare strategy, ‘Our Health Together’. We will re-design service models and harness innovation to ensure we optimise opportunities to deliver modern, sustainable healthcare.
  • Improve the health and wellbeing of our population, address health inequalities, promote the anti racism agenda and reduce the environmental impact of climate change confirming NHS Lanarkshire as an exemplar anchor organisation.
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