Everyone who uses NHS services in Scotland has rights about how they access and receive their care. These rights ensure people are treated safely, fairly and effectively, and with consideration, dignity and respect.

It’s important that you know your rights and understand what you can expect from us whenever you use NHS services. But it’s also important to recognise that you have responsibilities – things that everyone is expected to do to help the NHS work effectively in Scotland and to help make sure it uses its resources responsibly.

The Charter explains what you can expect – and what is expected of you – when you use NHS services and receive NHS care in Scotland.

To find out more about Health rights in Scotland or to read the Charter in full – visit nhsinform.scot/health-rights