More helpful information

How do I change my appointment?

To change your appointment, contact the department via telephone.

Who can go with you? 

For most screening appointments a friend, family member or carer can go with you. For some appointments they may need to leave for part of the appointment.

You can contact the department before the appointment to check this.

Can I book a double appointment?

You can book longer appointments. Contact the department to ask for this and they will look at how they can best support you.

What if I need language support?

If you require language support, you can ask the department for an interpreter when you contact them.

What if I missed an appointment? 

If you missed a screening appointment, contact the department as soon as possible and they will arrange a new appointment for you.

Is there somewhere quiet for me to wait before my appointment?

You, a family member or carer can contact the department before your appointment to ask if there is somewhere quiet for you to wait.

This can usually be organised if they know this would be helpful for you, as long as they know before you arrive.

Where to find other information about diabetic eye screening

NHS Inform: Diabetic eye screening (DES) in Scotland | NHS inform

Diabetes UK: Diabetic eye screening | Retinopathy | Diabetes UK

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