More helpful information

How to contact the bowel screening service

If you live in Lanarkshire and have questions about your bowel screening test contact the Scottish Bowel Screening service:

• by phone – call 0800 0121 833 (textphone 18001 0800 0121 833)
• by email – TAY.scottishbowelscreening@nhs.scot

When asking for a kit, please give your:

• name
• date of birth
• address
• contact details

You can also order a test kit using the automated service here: Bowel Screening automated ordering service

What if I missed my last test?

If you missed your last bowel screening, contact the Scottish Bowel Screening Service as soon as possible and they will arrange a new test kit to be sent to you.

What if I made a mistake with my bowel screening test?

Contact the Scottish Bowel Screening Service as soon as possible and they will arrange a new test kit to be sent to you.

What if I need language support?

Contacting the Scottish Bowel Screening Service

If you need communication support to speak to the Scottish Bowel Screening Service about the bowel screening test you can request an interpreter when you call them.

Tell the person who answers the call what language support you need.

A member of staff will arrange the interpreter on your behalf while you are on the phone. You may need a friend or relative to do this for you.

Coming for further tests

Interpretation services are available free of charge for people using NHS services in Highland and Argyll and Bute.

This includes interpreting for people who are deaf and use British Sign Language (BSL).

If you are invited for further tests after taking part in bowel screening you can request an interpreter when you call the service. Tell the person who answers the call what language support you need. A member of staff from the screening service will arrange the interpreter on your behalf while you are on the phone. You may need a friend or relative to do this for you the first time you call.

The service will also arrange for an interpreter to be at your appointment.

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